Tag Archives: customer service

What’s a Hotel Fail for You?

hotel bell

Just as first impressions are important in business and personal relationships, so are they important in setting the tone for a hotel stay.  That impression starts the minute you walk into the lobby, if not before, and just like with your interpersonal relationships, first impressions are usually spot on.  Throughout a stay, however, a hotel […]

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You’ll Never Want to Leave: Pantai Inn, La Jolla

For much of the northern hemisphere, January is winter and with it, the cold – often brutally cold – rain, […]

Introducing the Travel Reading List Challenge

Today I’m excited to announce the first of a couple of new projects that I’m launching for 2018 – the […]

2017: A Year of Travel in Review

While 2016 was a big year for international travel, 2017 represented a year spent enjoying destinations and activities closer to […]

A Most Wonderful Time of the Year at Universal Orlando Resort

Holiday magic is a real thing. A feeling deep in your soul. A feeling that brightens your smile, lights up […]